Guides
Trust badge
Embed your live support rating on your own website.
Embed
The trust badge is an SVG image that always shows your current support rating – no JavaScript, no cookies, no visitor data. It is part of the Unlimited plan. Use your public workspace key (the same one the widget loader uses):
HTML
<img
src="https://whazzup.io/api/public/badge/YOUR_WORKSPACE_KEY.svg"
alt="Customer support rating"
width="620" height="124" loading="lazy">Options
| Parameter | Values | Default |
|---|---|---|
| theme | dark | light | dark |
| size | default | large | default (620×124, large 760×152) |
| rt | 1 | off – adds the average response time |
| lang | en | de | en |
https://whazzup.io/api/public/badge/YOUR_WORKSPACE_KEY.svg?theme=light&size=large&rt=1&lang=deWith no ratings yet, the badge shows a dash instead of a score.
Caching & limits
The image is cached for 15 minutes and limited to 120 requests per minute per visitor network – plenty for normal page traffic. Only aggregate numbers are rendered; no customer data ever appears in the badge.