v1.8.0
- Live remote help: the visitor consents, shares a window and can stop at any time.
- Agent audio and optional camera, pointer and markers, quick reactions.
- Nothing is recorded; every session is logged in the ticket.
Reference
Version history
Changes in each published Web SDK version.
Releases
v1.7.0
- Hard account isolation across logout, login and SPA account switches.
- Workspace-scoped visitor keys and fresh sessions after reset.
- Conversation lists load from compact previews instead of message history scans.
v1.6.0
- Reports whether the page offers user details, so anonymous visitors can be diagnosed.
- Re-sends user details automatically after a new session.
- Console hint when a logged-in area does not provide user details.
v1.5.0
- Automatic visitor context: referrer, campaign, device, timezone and recent pages.
- Company object support so people can be grouped by account.
- Server Data API for people, companies and events without a browser.
v1.4.0
- Singleton loader prevents duplicate iframes and concurrent sessions.
- Reliable bootstrap and identity delivery after delayed login state.
- Confirmed, idempotent two-way messages with agent avatars.
v1.3.0
- Sessions survive reloads and new tabs, so visitors stay recognised.
- Identity is matched to an existing contact instead of creating duplicates.
- Transparent iframe rendering and live message delivery while the widget is closed.
v1.2.0
- Automatic identity from window.whazzupSettings, no manual call needed.
- Unverified identity is stored and clearly marked as unverified.
- Sign-out detected when whazzupSettings becomes null.
v1.1.0
- Reliable command queue before iframe readiness.
- Automatic SPA navigation updates.
- Verified user identity and shutdown lifecycle.
v1.0.0
- Initial asynchronous loader and isolated iframe.
- Anonymous sessions, messaging and origin allowlists.
Compatibility
The loader reports its version during installation. Keep using the hosted script URL to receive compatible fixes automatically.