MCP
MCP server overview
Let Claude, ChatGPT and other AI assistants work in your support inbox.
What it does
The Whazzup MCP server lets AI assistants – Claude, ChatGPT, Cursor and others – work directly in your support inbox: read queues, answer customers, set status and assignment, search your knowledge base, draft help articles and news posts, and read support statistics. The server address is https://whazzup.io/mcp (also shown in Whazzup under Settings → MCP server).
How it works
- You add the server address in your assistant.
- You sign in with your Whazzup account and explicitly allow access.
- The assistant acts as you – with your role, your permissions and your display name.
Availability
The MCP server is part of the Unlimited plan, like webhooks and the Data API.
