Your first customers
deserve real support.
Built for your first SaaS and small teams: chat and email in one inbox, with knowledge base, live visitors and teams. Free, with unlimited conversations.
From founders, for founders. Use it free until your SaaS blows up.
- Live chat
Building with these? Installed with a single prompt.
Plus a Chrome extension — new tickets as a badge and sound, right in your browser.
The overview
Your whole support day on one screen.
- What is waiting right now — unanswered tickets, due today, nothing buried.
- How today is going: first reply time, solved conversations, the trend.
- Where requests come from — chat and email, at a glance.
- Who is on your site right now, which page they are on, and start a chat with them.
Chrome extension
Stay focused while you build.
We know you're busy — you can't watch a support inbox all day. That's why Whazzup comes with a Chrome extension: it keeps an eye on new tickets for you, so you can stay in flow.
- New open tickets as a count on your browser icon — no tab to keep open.
- A short sound when something new comes in. Adjustable or off — your call.
- Sign in with email or Google. One click on a ticket opens your inbox.
Install from Chrome Web StoreIncluded in every plan — after sign-up: Settings → Browser extension.
3 new tickets — right in your toolbar
Free to start
Everything included. Simply free.
Unlimited conversations and 1 seats. No credit card.
- Live chat and email
- Unlimited conversations, free
- Knowledge base up to 25 articles and widget included
- No credit card, no timer
Screen sharing (3 sessions a month, up to 5 minutes each), your own logo and your colours are already free. Growth adds a third seat, unlimited articles, unlimited 15-minute screen sharing, a help center on your own domain and no whazzup.io note — $12 flat. Unlimited adds 5 seats, your own email domain, custom tabs, webhooks and export — $25 flat.
Product
Every conversation, every channel, one calm inbox.
One inbox for every channel
Chat and email land in the same list, with priority, status, tags and clear ownership.
Teams and handovers
Route a conversation to a team, hand it over with context, and see who is answering right now.
Knowledge base next to the reply
Search articles while you write and insert them into the answer in one click.
Widget for your website
Configure look, entry topics and support mode, then copy the embed code or the install prompt.
Honest support hours
Set real hours, holidays and away messages — customers see when you are actually there.
Screen sharing with consent
Ask from inside the ticket. The customer approves or declines — nothing happens silently.
Inside the product
See how support feels on the inside.
Inbox
- Chat and email in one single list.
- Views on the left, conversation in the middle, customer and knowledge on the right.
- Both side panels collapse when you need room.
- Hand a ticket to a team and everyone sees who owns it.
Widget editor
- Wording, colours, corners and position — all yours.
- Entry topics that lead straight into the right article.
- Live chat, message form or both.
- Copy the embed code or a ready-made install prompt.
Knowledge base
- Articles your customers read on their own.
- Insert an article into a reply in one click.
- See which topics keep coming back.
Ideas that stay actionable
- Search and filter every request by delivery status.
- Votes, customer comments and team replies stay together.
- Move ideas from open to shipped without losing context.
Support performance at a glance
- See volume, first reply time and resolution trends.
- Compare channels, statuses and team performance.
- Turn customer ratings into a clear quality signal.
Feedback after every solution
- Ratings from 0.5 to 5 with optional written feedback.
- Distribution, trend and agent averages in one view.
- Publish your aggregate rating as an Unlimited badge.
Teams and members
- Teams with clear responsibilities and roles.
- Support hours, away replies and absences.
- Invite people and keep seat usage transparent.
Screen sharing
See exactly what they see.
Stop guessing from screenshots. Ask for a screen share inside the conversation and solve it together in a minute.
- The customer confirms once — nothing starts without consent.
- You see the screen, talk live and point at what matters.
- No remote control, no recording. The session ends on the timer.
- Free: 3 sessions per month, up to 5 minutes. Unlimited: as many as you need, up to 15 minutes.
MCP server
Your support inside your AI assistant.
Connect Claude or ChatGPT to whazzup.io and ask in plain words: read the inbox, summarise, search help articles, draft replies. Your login, your permissions, nothing sent without you.
How the MCP server worksOrbit — the AI that runs your inbox.
Orbit sorts every conversation, answers the routine ones, spots what is urgent and hands escalations to the right person on your team.
Inbox triage
Every new conversation is read, categorised and prioritised the second it lands.
Draft replies
Answers written from your knowledge base — you approve or edit.
Routing
Hands the conversation to the teammate who actually owns the topic.
Escalation detection
Spots anger and churn risk before they turn into a lost customer.
Why Whazzup
Support that sounds like a person, not a ticket number.
Honest availability instead of fake 24/7, self-service before the queue, and handovers your customer can follow.
How it works
Ready for support in an afternoon.
- 01
Embed the widget
Copy the snippet, or hand the ready-made install prompt to your AI builder.
- 02
Set up team and hours
Invite your team, define support hours and who owns which queue.
- 03
Answer with context
Every conversation arrives with topic, article history and customer details.
Pricing
Three options. That's it.
Free is simply free — unlimited conversations, forever. Pay when you want more seats, your own domains and the whazzup.io note gone.
Free
Unlimited conversations, 1 seats.
No credit card, no trial timer.
- Unlimited conversations, free forever
- All channels: chat and email
- 1 seats — more seats from Growth
- Knowledge base up to 25 articles, widget and live visitors
- Ideas board, news and tutorials
- Screen sharing with consent: 3 sessions per month, up to 5 minutes each
- Your logo and your colours in the widget
- Support hours, handovers and roles
- English and German interface
The widget carries a small “Powered by whazzup.io” note.
Start freeGrowth
2 seats, your own help center domain, no whazzup.io note.
Taxes included. Monthly, cancel any time.
- Everything in the free plan
- 2 seats included, every extra seat $4.90 / month
- Unlimited articles, tutorials, news and ideas
- Remove the whazzup.io note from the widget
- Your own domain for the help center
- Unlimited screen sharing, up to 15 minutes per session
- Statistics including ratings and agent performance
The step for a team that is starting to grow.
Choose GrowthUnlimited
5 seats, your own email domain, webhooks and export.
Taxes included. Monthly, cancel any time.
- Everything in Growth
- 5 seats included, every extra seat $4.90 / month
- Send email from your own domain
- Custom tabs in the widget
- Rating badge for your website
- Webhooks, data API and CSV export
- MCP server for Claude and other AI assistants
- Activity log and retention controls
- Priority support from our team
One price for the whole team — no per-agent surprises.
Go unlimited- Conversations are unlimited in every plan — we never count messages and never switch anything off.
- Screen sharing is free 3 times a month for up to 5 minutes; from Growth it is unlimited and runs up to 15 minutes.
- Every extra seat costs $4.90 per month, in Growth and in Unlimited.
- Pay yearly and get two months free.
Others charge for every agent. $25 covers 5 seats – every extra seat is just $4.90.
See full pricing detailsFAQ
Questions, answered.
Free to start
Give your SaaS a support system today.
All features free, with unlimited conversations a month. No card, no timer.