Comparison
Whazzup vs Tidio
Tidio is strong in e-commerce chat and bots, with plans that count conversations. Whazzup counts seats instead, so a busy month never raises the bill.
Side by side
| Criterion | Whazzup | Tidio |
|---|---|---|
| Billing unit | Seats | Billable conversations per month |
| Entry price | $0 free with 1 seat, $25/month incl. tax with 2 seats | Starter from about $24.17/month for 100 conversations |
| Conversation limit | None | Per plan |
| Screen sharing | Built in: 3 sessions/month on Free, unlimited up to 15 min on Unlimited | Not included |
| Focus | SaaS product support | E-commerce sales and chat bots |
When Tidio is the better fit
- You run an online shop and want sales bots, cart recovery and shop integrations.
Tidio prices researched in September 2026. Source: tidio.com/pricing
More comparisons
More features
- Shared inbox for chat and email
- Live chat widget for your website
- Knowledge base and help center
- Screen sharing support without downloads
- Email ticketing that stays in the thread
- Customer feedback and support ratings
- Product ideas board inside your widget
- Support reports and response times
- Teams, roles and permissions
- Chrome extension for faster answers