MCP

Let your AI assistant work the inbox with you.

Whazzup ships an MCP server. Connect Claude, ChatGPT or any assistant that speaks MCP, and it can read conversations, draft and send replies, search your help articles and report on your support — all through your own account.

https://whazzup.io/mcpPart of the Unlimited plan.

Connection

One address for every assistant.

Use the streamable HTTP endpoint for every MCP client. Clients register themselves automatically — no client ID or secret required.

TransportURL
Streamable HTTP (recommended)https://whazzup.io/mcp

What it can do

Thirteen tools, one support inbox.

Read the inbox

  • get_workspace_overviewWorkspace, plan, seats and support hours.
  • list_conversationsList queues — open, snoozed, solved, archived — with search.
  • get_conversationRead a full conversation with all messages.

Reply and update

  • reply_to_conversationSend a reply to the customer under your name.
  • update_conversationSet status, priority, assignment and tags.

Knowledge and news

  • search_knowledge_baseSearch published help articles before answering.
  • get_articleRead a help article in full.
  • create_help_articleCreate a help article as a draft for review.
  • create_news_postAdd a news post for the widget.

Contacts and numbers

  • search_contactsFind contacts and the companies they belong to.
  • get_statisticsSupport metrics for a period you choose.
  • upload_imageStore an image for articles and news posts.

Diagnostics

  • check_connectionVerifies token, plan and workspace access — the first step when something feels off.

Safe by design

An assistant, not a backdoor.

Your login, your permissions

The assistant signs in with your Whazzup account and you approve the access on a consent screen. It sees exactly what you see — nothing from other workspaces.

Every change is logged

Replies, status changes, articles and news posts appear in the workspace activity log with the assistant's name and your account.

No secrets, sensible limits

Internal keys and tokens are never handed out, results are capped, and fair-use limits apply: 120 read and 30 write calls per minute.

Getting started

Connected in three steps.

Copy the address

In Whazzup under Settings → MCP server you find the address and a step-by-step guide.

Add the connector

Paste it into Claude's connector settings or ChatGPT's app settings. No client ID needed.

Sign in and allow

Log in with your Whazzup account and approve the access. The assistant then works as you.

Claude / Cursor — JSON config
{
  "mcpServers": {
    "whazzup": {
      "command": "npx",
      "args": [
        "mcp-remote",
        "https://whazzup.io/mcp"
      ]
    }
  }
}
ChatGPT — steps
  1. Enable developer mode under Settings → Apps & Connectors → Advanced settings.
  2. Create a new connector and paste the address above.
  3. Sign in with your Whazzup account and allow access. No client ID needed.

Searching the knowledge base before answering keeps replies consistent with your help center.

Whazzup is also being submitted to the ChatGPT app directory — until then, add it manually with the address above.

Test & troubleshoot

Check the connection in seconds.

Ask your assistant to check the Whazzup connection, or explore the server by hand with the official MCP Inspector (transport: Streamable HTTP):

npx @modelcontextprotocol/inspector

Common errors and fixes live in the developer docs: Test and troubleshoot · Tools reference