whazzup.io
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Pricing

All the support you need. Two clear options.

Start with every core feature and unlimited customer conversations for free. Upgrade only when you are ready.

All displayed prices include taxes.

Free

$0forever

Unlimited customer conversations and 1 seat.

  • Unlimited conversations, free forever
  • All channels: chat and email
  • 1 seat — more seats with Unlimited
  • Knowledge base, widget and live visitors
  • Screen sharing with consent: 3 sessions per month, up to 5 minutes each
  • Your logo and your colours in the widget
  • Support hours, handovers and roles
  • English and German interface
Start free

Unlimited

$25per month, taxes included

Unlimited conversations and 2 seats included.

  • Everything in the free plan
  • Unlimited screen sharing, up to 15 minutes per session
  • 2 seats included, every extra seat $4.90 / month
  • Remove the whazzup.io note from the widget
  • Your own domain for the help center
  • Send email from your own domain
  • Custom tabs in the widget
  • Priority support from our team
Start with Unlimited

Compare

What's included

FeatureFreeUnlimited
ConversationsUnlimitedUnlimited
Included seats1 seat2 seats
Chat and emailIncludedIncluded
Knowledge base and live visitorsIncludedIncluded
Widget brandingLogo and coloursWithout Whazzup note
Screen sharing3 sessions / month, up to 5 minUnlimited, up to 15 min
Own email and Help Center domain—Included
Custom widget tabs—Included

Fair billing

You stay in control.

Unlimited includes 2 seats. Each additional seat is $4.90 per month including taxes.

  1. 01Conversations are unlimited on both plans — there is no allowance to keep an eye on.
  2. 02On Free, screen sharing runs 3 times per calendar month for up to 5 minutes each.
  3. 03Nothing is charged automatically. You decide when to upgrade.
  4. 04Active members and open invitations count as seats.

FAQ

Questions about pricing

Do I need a credit card for Free?

No. Free has no trial timer and requires no payment method.

Are taxes included?

Yes. The displayed $25 and $4.90 prices include applicable taxes.

What happens when I upgrade?

Unlimited is activated after checkout and includes two seats. You can select additional seats before confirming payment.

Can I change my seat count later?

Yes. Increases are billed proportionally after confirmation. Reductions apply at the next available billing period.

Can I cancel or request a refund?

You can cancel any time and keep access until the end of the paid period. A full refund can be requested within 14 days of the initial purchase.

Read the full refund policy or ask us anything before you start.

Start free. Upgrade when it earns its place.

No credit card, no trial timer, and no automatic charge when the free allowance ends.

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