Comparison
Whazzup vs Crisp
Crisp and Whazzup both start free and both put chat, help articles and a shared inbox in one tool. The main differences are pricing structure and screen sharing.
Side by side
| Criterion | Whazzup | Crisp |
|---|---|---|
| Pricing model | Flat plan with included seats | Per workspace, seats per plan tier |
| Entry price | $0 free with 1 seat, $25/month incl. tax with 2 seats | Free plan with 2 seats, paid plans above |
| Screen sharing | Built in: 3 sessions/month on Free, unlimited up to 15 min on Unlimited | Co-browsing on higher tiers |
| Ideas board | Built into the widget with voting and comments | Not a core feature |
| Interface languages | English and German throughout | Many languages |
When Crisp is the better fit
- You want many channels such as WhatsApp, Messenger and Instagram in one inbox today.
- You need a large marketplace of plugins.
Crisp prices researched in September 2026. Source: crisp.chat/pricing
More comparisons
More features
- Shared inbox for chat and email
- Live chat widget for your website
- Knowledge base and help center
- Screen sharing support without downloads
- Email ticketing that stays in the thread
- Customer feedback and support ratings
- Product ideas board inside your widget
- Support reports and response times
- Teams, roles and permissions
- Chrome extension for faster answers