Feature
Live chat widget for your website
The Whazzup widget is a small chat window you embed with one script tag; visitors can chat, search your help articles, read news and post ideas without leaving your site.

Key points
- Your own logo as launcher icon — included on the free plan.
- Greeting with the visitor's first name, company or time of day.
- Tabs for conversations, help articles, news, ideas and tutorials.
- Screenshots by upload, drag and drop or paste, up to 2 MB each.
- Verified identity via a signed token, so account data is trustworthy.
At a glance
- Included in Free
- Yes, including your own logo
- Installation
- One script tag
- Loading
- Isolated iframe, no styles leak into your site
- Setup time
- Under 5 minutes
- Languages
- English and German, switchable per user
Set it up in three steps
- 1Open Widget and choose colours, position and launcher icon.
- 2Copy the snippet and paste it before the closing body tag.
- 3Send a test message to confirm the installation.
Frequently asked questions
Does the widget slow my site down?
The loader is a small script that renders the widget in an isolated iframe and only loads the full interface after the visitor opens it.
Can I use my own logo for free?
Yes. Uploading a launcher icon is available on every plan, including Free.
Does it work in a single-page app?
Yes. Route changes are tracked as page views and a reload does not create a duplicate visitor.
Which languages does the widget speak?
English and German. It follows the signed-in user's language and can be set manually.
More features
- Shared inbox for chat and email
- Knowledge base and help center
- Screen sharing support without downloads
- Email ticketing that stays in the thread
- Customer feedback and support ratings
- Product ideas board inside your widget
- Support reports and response times
- Teams, roles and permissions
- Chrome extension for faster answers
